Connectra.World, [Insert Company Legal Name], having its address at [Insert Company Address].
Please take some time to carefully read the following Terms & Conditions to ensure that you understand each provision. BY ACCESSING OR USING THE SERVICE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU ARE NOT ELIGIBLE TO USE THE SERVICE, OR DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE.
No agency, partnership, joint venture, or employment relationship is created as a result of these Terms & Conditions, and neither party has any authority of any kind to bind the other in any respect.
Connectra.World is prepaid eSIM profile reselling that allows travelers to use Data at the most competitive rates while abroad without inserting any physical SIM card.
By registering and using Connectra.World, you agree to the Terms and Conditions of this service and the operating rules, guidelines and procedures that may be published from time to time on the platform by us, each of which is incorporated by reference and may be updated from time to time.
We are committed to keep your personal information secure and protected. A variety of industry-standard security technologies and procedures are used in order to protect your personal information from unauthorized access, usage or disclosure. However, no security measure is totally secure, and we cannot guarantee the security of your information.
By accessing or using Connectra.World, you agree to the use of information that you have provided when you registered to the service in order to keep in contact with you and seek your feedback. We may use the information later to inform you about any future services that we may offer. At any time, you can ask us to adjust or delete the information you have previously shared with us. In addition, we automatically collect information about how you have used Connectra.World, your devices' operating systems, IP address, etc. We analyze this information to troubleshoot any issues you might encounter, to work out how our products are being used and how to improve them.
This Privacy Policy is subject to occasional revision, and if we make any changes in the way we use your personal information, we will send you a notification. Please note that, at all times, you are responsible for updating your personal information.
You are not allowed to use our trademarks, logos, IP rights, commercial names, other distinctive features of the marks, or any material subject to copyright, or associated with Connectra.World Services, without our prior consent. You are not allowed to remove any information or notices of authorship, ownership of rights or trademarks of Connectra.World.
Connectra.World is the owner or licensee of all intellectual and industrial property rights related to Connectra.World Service. The use of Connectra.World Service does not indicate any assignment, of all or part of such rights, to you or other service subscribers.
You can request Connectra.World service by visiting our website www.connectra.world. Activation of the Connectra.World eSIM is under your own responsibility. You will immediately see the purchased Connectra.World eSIM under your dashboard. The contract will be terminated in case the customer does not have an active data package after 3 months from buying the eSIM or has deleted the eSIM from the device.
The payment shall be made by debit/credit card. The currency of the payment shall be in USD (United States Dollars).
The credit/debit card transaction will be processed and secured by a redirect link through a third party. Connectra.World uses Stripe Elements to ensure the security of your payment transactions. With Stripe Elements, all customer details are encrypted and tokenized, providing a highly secure method for handling card payments. This encryption and tokenization process safeguards your sensitive information. Furthermore, it's important to note that Stripe, our chosen payment processing partner, has undergone a rigorous audit by a PCI-certified auditor and has achieved certification as a PCI Service Provider Level 1. This certification represents the highest level of security and compliance available in the payments industry, underscores our commitment to your payment security. Rest assured that when you make payments through Connectra.World, your data is protected by robust security measures. By purchasing the service, you agree to bear the relevant bundle charges.
1) You have the right to terminate the service at any time after the purchase of Connectra.World Service.
2) Connectra.World may interrupt, suspend, cancel, or terminate your service without prior notice to you and with no liability on Connectra.World for any breach and/or misconduct that violates these Terms and Conditions, including, but not limited to, the following:
a) using and/or directing abusive, vulgar, derogatory, intimidating, and/or harassing language or conduct towards a Connectra.World representative, officer, employee, agent, or authorized retailer;
b) using your service for any unlawful, fraudulent, or illegal purpose;
c) using the service in any way that adversely affects our service or the Carrier's network;
d) Violating any of the Terms or Conditions stated in this Agreement.
If the service is deactivated, any remaining paid days will be lost. No refund for any unused elements of the Connectra.World service will be available upon cancellation. Upon account termination and/or expiration, you lose all rights to access or use Connectra.World platforms.
You agree to use Connectra.World Services in accordance with these Terms and Conditions and applicable laws, in particular those relating to privacy, image rights, honor and reputation, protection of personal data, labor relations, non-discrimination and disclosure of secrets. You will not use Connectra.World Services in any way that may deteriorate Connectra.World services, or to provide services to third parties.
It is your own responsibility to ensure that your device is compatible with Connectra.World and is not locked by any carrier, as this is a prerequisite to complete the purchase as device compatibility may depend on both of the carrier and the country of origin. To check that your device is compatible please dial *#06# and make sure that EID exist.
However, note that the Connectra.World compatibility list is not exhaustive, as there might be newly announced Connectra.World compatible devices that have not been yet added.
You have the right to ask for a refund or request a change of bundle if the Connectra.World eSIM cannot be activated due to a proved valid technical problem originating from Connectra.World. No refund will be applied on devices not compatible as it is clearly mentioned that you need to make sure that your device is compatible before purchasing.
If a user fails to top up their eSIM account within a period of three months from the last top-up date, their eSIM will be deactivated. Once deactivated, the eSIM cannot be used again unless the user takes specific steps to reactivate it.
Upon eSIM deactivation, the user may lose any remaining data balance or credits associated with their account. Connectra.World will not be responsible for any loss of data or balance resulting from eSIM deactivation.
You must inform us immediately if the device on which the Services are activated is lost or stolen. In the meantime, you will remain solely responsible for the usage of the Services on the device.
You are solely responsible for all content, information and communications transmitted using the Service and agree that Connectra.World will have no responsibility for your misuse of the service.
You agree to fully indemnify and hold Connectra.World and its affiliates and/or sister companies harmless in connection with any matter related to your misuse or improper use of Connectra.World Services to the fullest extent permitted by law.
Except to the extent permitted by applicable law, Connectra.World will not be liable for any indirect loss, including, but not limited to, lost profits, loss of business opportunities, goodwill or reputation, business interruption, device failure. In any event, our liability will only be for proved direct damages and will be in no event exceeding the total amount you pay as a service user under Connectra.World Services in the twelve (12) months prior to the event causing the damage. This limitation will not apply in cases of will-full misconduct or damage directly caused to individuals.
We reserve the right, to modify or replace any of these Terms & Conditions, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content) at any time without any prior notice, and with no liability on Connectra.World. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability on Connectra.World. It is also your responsibility to check these Terms & Conditions periodically for changes. Your use of the Services is subject to the Terms & Conditions in effect at the time of such use. We may amend these terms from time to time. You shall receive a notification alert whenever an amendment has been made. If, following receipt of such message you continue to use Connectra.World, you will be deemed to have accepted such amendment.
These Terms & Conditions shall be governed by the law of [Applicable Jurisdiction]. All disputes, disagreements, controversies, questions or claims resulting from the interpretation, execution, breach, resolution or invalidity of this contract or related to it, directly or indirectly, shall be submitted, with express waiver of the jurisdiction that may correspond to them, to the Courts of [Applicable Jurisdiction]. Notwithstanding the above, both parties will do everything reasonably necessary to try to resolve conflicts in an amicable manner.
When you access third party resources on the Internet, you do so at your own risk. These third-party resources are not under our control, and you should acknowledge that we are not responsible or liable whatsoever for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.
Our failure to enforce any part of these Terms & Conditions shall not constitute a waiver of our right to later enforce that or any other part of these Terms & Conditions. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms & Conditions to be binding, we must provide you a written notice of such waiver through one of our authorized representatives.
We shall not be liable for any failure and/or delay performing our obligations hereunder where such failure and/or delay results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. In case the Force Majeure Event continues for more than thirty (30) days, then this service shall be terminated, provided that any/all rights, obligations, liabilities prior to termination remain due.
Connectra.World Service will be provided in a professional and diligent manner, in accordance with applicable regulations. Any service errors should be notified to our help center. Except for this express warranty, to the maximum extent permitted by applicable law, we make no other warranty, express or implied, regarding Connectra.World Services, and you as a service user disclaim any warranty of fitness or satisfactory quality of Connectra.World Services. Connectra.World shall have no liability in relation to any failure by Connectra.World to restrict or control your access to the device on which it is installed and its performance of all its identified functions. If the service does interfere with your intended or desired use of any mobile device, Connectra.World shall bear no liability whatsoever for such interference.
Connectra.World is not responsible for detriments arising as a result, that the proposed service is not or not constantly available. Connectra.World provides no guarantee of constant availability of the network service.
The Refer and Earn program allows users of Connectra.World to earn rewards for successful referrals. The referred user must login and make a purchase on our platform for the referral to be considered successful. This program is subject to change or termination at our discretion without prior notice. Any changes or updates to the program will be communicated on our platform.
"Data" shall be represented in Gigabytes (GB) and shall be calculable up to two decimal places. One Gigabyte shall be defined as 1,000,000,000 Bytes. It is important to note that some devices and systems may utilize Gibibytes (GiB) for data calculation. The distinction between a GB Gigabyte (1000^3) and a GiB Gibibyte (1024^3) should be recognized. While most data will be calculated in Gigabytes, the variance in calculation standards may lead to differences in reported values when using different units of measurement. It is advisable to consider this distinction when interpreting and comparing data values across various platforms and systems.
If you have any questions, concerns, or complaints about our Terms & conditions or our data collection or processing practices, or if you want to report any security violation please write an e-mail to support@connectra.world.